Refund & Cancellation Policy
At Subla’s Publication, we want you to be completely satisfied with your purchase. If for any reason you are not happy with the product you received, we’ve outlined below how our Refund Policy works.
Eligibility for RefundsTo be eligible for a refund:
Eligibility for RefundsTo be eligible for a refund:
- The return request must be made within 5 working days from the date you received the order. https://sublaspublication.com/
- The item must be unused, in original condition, and returned with all original packaging intact. https://sublaspublication.com/
- You must provide your order receipt or proof of purchase with the returned item. https://sublaspublication.com/
When Refunds Are ApprovedWe review all returned items once received. If your return is approved:
- We will process your refund to the original method of payment. https://sublaspublication.com/
- Refunds are typically credited within 2–3 business days after approval, depending on your bank or payment provider. https://sublaspublication.com/
Non-Refundable ItemsCertain products may be non-refundable, such as:
- Items marked as final sale
- Customized or specially printed titles
- Digital/downloadable products (e.g., eBooks) — unless faulty or not delivered.
These exceptions help maintain quality and fairness for all customers.
Defective or Incorrect ItemsIf you received:
Defective or Incorrect ItemsIf you received:
- A defective, damaged, or incorrect product,
- please contact us immediately. We will evaluate the issue and offer either a full refund or a replacement at no extra cost.
How to Request a Refund
- Email our support team at: info@sublaspublication.com
- Include your order number, contact details, and reason for return.
- We’ll share return instructions and next steps.
Cancellation Policy
- Orders once confirmed cannot be cancelled after dispatch.
- If you wish to cancel, please contact us within 24 hours of placing the order.
